Cert School

Advance Your Career with Certifications

Take industry-recognized certification courses, pass the exam, and earn your certificate. Built for Arise agents and Assist A Boss workers.

12 Courses

Certificates Included

Self-Paced

My Certifications

TelecomBeginner

Cable Modem — Installation & Signal Levels

Assist A Boss

Install, configure, and troubleshoot cable modems. Understand signal levels and common issues.

4 lessons 49 min 70% pass

Point of SaleBeginner

POS — Point of Sale Fundamentals

Assist A Boss

Learn POS system basics: components, daily operations, and common issues in retail environments.

4 lessons 46 min 70% pass

Point of SaleBeginner

Bump Bar — Kitchen Display Operations

Assist A Boss

Install, configure, and troubleshoot bump bars for restaurant kitchen display systems.

4 lessons 45 min 70% pass

NetworkingIntermediate

Switches — VLANs & Port Configuration

Assist A Boss

Learn network switching, VLANs, trunking, and switch troubleshooting for LAN environments.

4 lessons 51 min 70% pass

NetworkingIntermediate

Routers — Configuration & Troubleshooting

Assist A Boss

Master router fundamentals, configuration, routing protocols, and troubleshooting for enterprise networks.

4 lessons 59 min 70% pass

NetworkingAdvanced

Firewalls — Rules, NAT & Security

Assist A Boss

Advanced firewall configuration: rule policies, NAT, port forwarding, and security best practices.

4 lessons 63 min 70% pass

Point of SaleBeginner

Pin Pad — Security & Installation

Assist A Boss

Install and support PIN pads for card transactions. Understand PCI security, encryption, and troubleshooting.

4 lessons 49 min 70% pass

Point of SaleBeginner

Recipe Printer — Setup & Maintenance

Assist A Boss

Install and maintain receipt/recipe printers. Learn paper types, print head care, and troubleshooting.

4 lessons 46 min 70% pass

TelecomIntermediate

Dmark Extension — Wiring & Installation

Assist A Boss

Extend demarcation points following wiring standards. Install, terminate, and test extensions properly.

4 lessons 56 min 70% pass

Point of SaleIntermediate

POS Systems — Architecture & Integration

Assist A Boss

Modern POS system architecture, software configuration, integrations, and maintenance best practices.

4 lessons 58 min 70% pass

HardwareIntermediate

Disassemble — Hardware Disassembly Procedures

Assist A Boss

Safe disassembly procedures: ESD safety, proper tools, component handling, and reassembly testing.

4 lessons 54 min 70% pass

TelecomBeginner

Dmark — Demarcation Point Fundamentals

Assist A Boss

Understand the demarcation point: where provider responsibility ends and customer responsibility begins.

4 lessons 47 min 70% pass